Is artificial intelligence a reliable tool for management education? There is still no clear answer. In practice, there are two different viewpoints.
One view advocates cautious use and focuses on potential risks. It is believed that current large artificial intelligence models are influenced by the implicit assumptions of designers and biases in training data, which may bring problems such as racial discrimination and ethical biases. Moreover, it will weaken users’ independent thinking ability. And its operating mechanism is complex and the results are difficult to predict. Some universities are cautious about using ChatGPT, such as Sciences Po Paris, the University of Hong Kong, Sophia University in Japan, the University of Tokyo, Kyoto University, and Tohoku University in Japan, to ensure that the educational goal of cultivating thinking ability and creativity is not weakened.
The other view is to boldly use ChatGPT in management education. Ethan Mollick, an associate professor at the Wharton School of the University of Pennsylvania, boldly uses ChatGPT in teaching for business plan writing and optimization, entrepreneurship experiment assistance, personalized learning assistants, etc. He also proposed four principles of human-AI collaboration, including inviting AI to participate in decision-making, “human in the loop,” giving AI a role, and assuming that the ChatGPT being used is “the worst AI tool.” His practice has had remarkable effects, improving students’ task completion efficiency and cultivating critical thinking ability.
In the future of management education, a balance should be struck between innovation and caution. Artificial intelligence can become a tool, but educators are the shapers of souls. The future of management education is a dialogue between humans and technology, innovation and ethics, and the past and the future. Artificial intelligence is a mirror reflecting our thinking about the true value of “human beings.
